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Service Agreements

For a copy of our current Master Services Agreement and Service Level Agreements, please click on links below:

• Master Services Agreement; General Terms and Conditions
• Attachment 1: Managed IT Support Service SLA
• Attachment 2: Hosting and Cloud Services SLA
• Attachment 3: Data Backup Services SLA
• Attachment 4: Voice Services SLA
• Attachment 5: Supplemental Services SLA

• Accptable Use Policy

End User Agreements

• LISS End User Agreement for Microsoft SPLA

Consent to do Business Electronically

• Terms of Use
• Consumer Disclosure

Estimate Approvals

• Estimate and General – Terms & Conditions
• Managed IT – Terms & Conditions